F.A.Q.
What does a GA (General Admission) ticket mean?
All of our shows are GA unless specifically stated on the event and ticketing page. That means there is no reserved seating, except for those guests who require ADA seating. The main floor of our venue is all standing room only. The upper balcony has the original theatre seats for those who want to sit. The lower balcony is tiered concrete stadium style seating that you can either stand at, or sit on. Getting here early is the only way to secure your favorite spot. (But don’t worry, there’s not a bad spot in the house!)
What about Handicapped accessibility?
We do have a designated section for Handicapped seating located on the main floor. If you require this, please make sure to buy a ticket labeled as Handicap Accessible. People purchasing one of these seats may also buy a ticket in that section for one additional person. If you don’t see the option for that ticket type then that means the section is already sold out. You can always send us an email and see if we have any more available. We do our best to accommodate everyone, but we do have limited space. Please note - we do not have an elevator, so to get to the balcony you have to walk upstairs.
what if the show has reserved seating?
For some shows, like comedy shows, we have tables & chairs. If the tickets say reserved seating, then select where you want to sit. If it doesn’t say reserved seating, then it is GA, so refer to the answer above.
What ages do you allow?
Some shows will have age restrictions, but if you don’t see anything listed, then it’s an all ages show. We encourage bringing your kids so they can discover new things and hopefully we help inspire some future artists! We do ask that any children aged 15 and under be with an adult at all times.
What things are not allowed to be brought in?
No weapons of any kind, this includes pocket knives, we do use a metal detector at entry.
No outside food or drinks. We have a full bar inside. We don’t serve food, besides chips, so eat before you come. We do have a water filling station, so you can bring an empty water bottle to fill.
No backpacks or large bags.
No pets. We’d love to see your dog getting down on the dance floor, but for safety reasons, only officially registered service animals are welcome, but please keep in mind that concerts are loud, please see requirements for service animals in the next section.
can my service animal come?
We welcome service dogs utilized by Guests with disabilities. Service dogs must be harnessed, leashed or tethered at all times, and will be required to rest in their seating area of the individual with a disability, rather than in the aisle. A Guest whose service dog poses a threat to the safety of other Guests and employees, or whose dog is not housebroken, may be asked to escort the dog off the premises. Any service dog that displays vicious behavior towards Guests or employees may be denied entry or removed from the venue. All other animals are prohibited. Please keep in mind that our concerts are loud and dogs’ hearing is sensitive.
what about parking?
There is plenty of parking in downtown, either street parking or a few blocks over in the parking garage. If you think it’s hard to find a parking spot, try finding one for a tour bus or semis 😉
do you allow re-entry?
No, but why would you want to leave?
Where can I smoke?
We set up a smoking section outside the front entrance where you can step outside to smoke. There is absolutely no smoking or vaping allowed inside the venue, you will be asked to leave if we see you doing it. And reminder that smoking weed is not legal in Wyoming, so make good choices.
can i have a party here?
Absolutely! Check out our private events info and request form here!
Are you hiring?
We are always looking for awesome people to join our team! Apply here!
How do I get my band to play here?
You can fill out a booking request form below. Please note that local support acts for national touring artists must be approved by the artists and are not at our sole discretion. When submitting a request, please give us as much information as possible, it will help your chances! Please do not send requests through social media platforms. Booking request form, click here!
Can I get a donation for my fundraiser?
We try to support as many nonprofit events as possible. Please fill out the following form to request a donation. Donation Request Form